viernes , 25 mayo 2018
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Actualizado: Intermitencia en BlackBerry Internet Service

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Lo último sobre el problema que enfrente el servicio de BlackBerry via BIS.

Como recordarán, nuestros amigos usuarios de BlackBerry en Europa, África y Oriente Medio han tenido problemas al ocurrir una baja en el servicio de data de BlackBerry BIS para distintos proveedores, siendo Du la que notó el problema.

Según se explicó a través de la prensa, el Data Center de Research In Motion en la ciudad de Slough en Reino Unido el cual le suple a las áreas afectadas, es de donde se originó el problema que se presume fue después que se implantara la versión 4.1 del BIS.

El problema es que ahora America también está sufriendo los estragos y al momento de editar esto, esto es lo que RIM habia reseñado en su página oficial:

BlackBerry Service Update

For Europe, Middle East, India and Africa (EMEIA):

Email systems are operating and we are continuing to clear any backlogged messages. Support teams are working to minimize the impact on our customers.
BBM traffic is online and traffic is passing successfully
Browsing is temporarily unavailable as the Support teams monitor service stability and continue to assess when this service can be safely brought online
Support teams have added capacity to help with message delivery between regions and continents

For Canada and Latin America:

Email systems are operating and we are continuing to clear any backlogged messages. Support teams are working to minimize the impact on our customers
BBM and browsing services are online and traffic is passing successfully (except for three carrier networks in Latin America that are serviced by the EMEIA infrastructure – browsing is temporarily unavailable for those three carrier networks)
Support teams are investigating reports of BBM delays

For the U.S.:

Email systems are operating and we are continuing to clear any backlogged messages. Support teams are working to minimize the impact on our customers.
Support teams have added capacity to help with message delivery between regions and continents
BBM and browsing services are online and traffic is passing successfully
Support teams are investigating reports of BBM delays

Wednesday 12th October – 16:12 (GMT-5)
RIM is aware of a hoax message that has been circulated recently amongst certain BlackBerry Messenger (BBM) users. This is a hoax chain message. The message did not originate from RIM and does not impact the security of BlackBerry smartphones. Hoax messages are unfortunately an industry-wide issue. Any social messaging application on any platform, mobile or PC can be used to attempt to convince users to forward such hoax messages to one or more of their contacts. RIM recommends that users simply ignore the message and do not forward it, since this would only serve to expand the reach of the hoax message.

Wednesday 12th October – 15:00 (GMT-5)
Listen to the BlackBerry Service Update Press Conference.

Wednesday 12th October – 14:38 (GMT-5)
We continue to work on clearing the message backlog in order to eliminate delays. Thank you for your patience.

Wednesday 12th October – 9:45 (GMT-5)
BlackBerry subscribers in the Americas may be experiencing intermittent service delays this morning. We are working to resolve the situation as quickly as possible and we apologize to our customers for any inconvenience. We will provide a further update as soon as more information is available.

Wednesday 12th October – 12:00 (GMT+1)
We know that many of you are still experiencing service problems. The resolution of this service issue is our Number One priority right now and we are working night and day to restore all BlackBerry services to normal levels. We will continue to keep this page updated.

Tuesday 11th October – 21:30 (GMT+1)
The messaging and browsing delays that some of you are still experiencing were caused by a core switch failure within RIM’s infrastructure. Although the system is designed to failover to a back-up switch, the failover did not function as previously tested. As a result, a large backlog of data was generated and we are now working to clear that backlog and restore normal service as quickly as possible. We sincerely apologise for the inconvenience caused to many of you and we will continue to keep you informed.

Tuesday 11th October – 16:00 (GMT+1)
Some of you are experiencing messaging and browsing delays. We are working to restore normal service as quickly as possible and we apologise for any inconvenience this has caused.

Monday 10th October – 20:46 (GMT+1)
Our sincere apologies to all of you affected by today’s BlackBerry service issues.

Monday 10th October – 15:00 (GMT+1)
We are currently working to resolve an issue impacting some of our BlackBerry customers in the Europe, Middle East and Africa region. In the meantime, we apologise to you for any inconvenience, and thank you for your patience.

En el mejor de los casos estarás con push notifications y aplicaciones dependientes del BlackBerry Internet Service con algo de lentitud y atrasos y lo único que no se afectará es el browser de los equipos.

Acerca de Jesús J. Nieves-Padilla

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Amante de la Tecnología, Blogging, Música y del Vacilón. Fanático de Linux, Ingeniero, Critico Tecnológico, Humano. Tantas cosas por las que la gente trolea y la vida es una, así que no doy importancia a lo que NO la merezca.

Un comentario

  1. avatar

    en santo domingo republica dominicana no hay blackberry todo el mundo esta preocupado jose delmonte